At Guilds.me (operated by OneBump LTD), we're committed to protecting your privacy and ensuring a secure experience while using our platform. This Privacy Policy outlines how we collect, use, store, and share your personal data when you interact with our services. By using Guilds.me, you agree to the terms outlined in this policy.

Information We Collect

• IP Addresses: We collect and store IP addresses for the purpose of abuse prevention, including but not limited to security monitoring and detection of malicious activity.
• User IDs: User IDs are stored to reference certain properties associated with your profile.
• Emails: We store encrypted email addresses for account management, marketing, and communication purposes.
• Non-Personal Configuration Data: This includes but is not limited to theme preferences, listed servers, and active or inactive subscriptions. This data does not include any sensitive personal information.
• No Payment Details: We do not store payment details. All payments are handled through Sellix, which processes payments via Stripe, PayPal, cryptocurrency, and other gateways. The entire payment process is embedded through an iframe and fully managed by Sellix.

Data Encryption and Security

All personally identifiable information (PII), including email addresses, is securely encrypted and stored in a private database with restricted access. We are committed to safeguarding your data and take the necessary precautions to ensure your information is secure.

Cookie Usage

We only use functional cookies that improve the user experience. These cookies do not store or reference any sensitive personal information. You can control cookies through your browser settings, but disabling cookies may affect the functionality of the site.

Advertisements

While Guilds.me does not currently serve third-party paid advertisements, we reserve the right to do so in the future. Should this change, we will update this privacy policy accordingly.

Information We Share

• Emails: We share your email with our email service provider Resend for transactional and marketing purposes.

Marketing and Communication

We may use your email address for marketing purposes on occasion. By using Guilds.me, you agree to this term. If you wish to opt out of receiving marketing emails, you may discontinue using our services and request the deletion of your data. We also provide an option to unsubscribe from marketing communications in every marketing email we send.

Your Rights Under GDPR

If you're located in the European Union, you have rights under the General Data Protection Regulation (GDPR), including:

• Data Security: We secure all data in compliance with GDPR standards.
• Data Requests: You may request access to your data, which we will provide within 30 days of receiving the request.
• Data Deletion: You may request the deletion of your data, which will be processed within 30 days. However, certain data may be retained if required by relevant authorities.

Payment Processing

We do not process any payments directly. Payments are handled through Sellix, which integrates various payment gateways, including but not limited to Stripe, PayPal, and cryptocurrency. All payment information is securely processed through Sellix's platform.

Contact Us

If you have any questions or concerns about this Privacy Policy, you can reach us via our support server or by emailing us directly at [email protected]. We aim to respond to inquiries within three working days.